Returns must be approved within 10 days of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. We can only replace items if they are defective or damaged.

Contact us at (318) 599-9766 or send an email to: sales@serenaprince375.com. If your exchange is approved, we will email you with return instructions.

Non-returnable items:

  • Gift cards
  • Downloadable software products
  • Products with custom engraving